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Hand-Illustrated by Our Digital Artists Based on the Photo You Provide Us. Modern and Clean Designs With Simple Backgrounds. Perfect Gift for Pet Lovers! (Including yourself!)
HOW TO ORDER your PORTRAIT:
Step 1. Select the number of pet/s and include their name/s and upload the photos!
Step 2. Await confirmation, once confirmed we will begin drawing!
Step 3. Once completed you receive a link to your print ready file to DIY print. Each purchase includes 2 editing rounds prior to finalisation.
Please allow up to 3 BUSINESS DAYS to receive your illustration.
Priority Processing is also available it usually takes 24-48hrs depending on seasonality.
SIZE: Portraits are made to be printed up to A2 but if you need a smaller or bigger size simply let us know on welcome@cocoandcompany.com.au before or after purchasing.
DIGITAL FILES ONLY: This listing is for a digital file only, you will not receive a physical product.
PRINTING: You’ll receive a high-resolution image file that can be used to print at the online or in-store printing service of your choice! We would personally recommend to print it on a premium quality paper 350gsm. Our portraits are not photos, they are graphic design's so please keep it in it's pdf. form for best results!
Cancellations:
We will gladly accept cancellations, simply request the cancellation within 24 hours of purchase.
Return & Exchange
Due to the custom nature of our portraits, we don't accept returns or exchanges as per our Return Policy
Revisions:
Please contact us on welcome@cocoandcompany.com.au if you have any problems with your order.
For revisions, it may take up to 3 days.
It is advised to place your order 2 weeks in advance for festive periods.
Important: During peak sale / promotional periods, our delivery may take slightly longer than the usual lead time due to heavy surges in online orders.
The quality of your image decides how detailed your portrait will be. Please include the biggest file size possible. If you would like particular background colour or font, please let me know.
Collections: Custom Pet Portraits Our Products
Each art project we undertake goes through a stringent quality control process to ensure we achieve a highly detailed portrait. This involves approval by our Chief Butt Sniffer; Coco - to make sure every scruff, fluff or spot isn't missed.
The care doesn't stop after we finalise the illustration.
All of our pet portraits are printed on a premium 255GSM satin lustre paper for a beautiful partial gloss. Then professionally housed in a glass covered timber frame. Each backing is made from recycled plantation timber which provides a sturdy and flat finish.